Privacy Policy

Last updated: 29 May 2026

1. Who we are

Goffman is a digital growth agency based in Belgium.

• Company name: Goffman
• VAT: BE1034839550
• Address: Avenue Van Volxem 14 bte 17, 1190 Forest, Belgium
• Website: https://goffmandigital.be
• Email: contact@goffmandigital.be
• Phone: +32 495 237 976

For the purposes of data protection law, Goffman is the data controller for personal data processed through this website.

2. Personal data we collect

We may collect the following personal data when you use our website or contact us:

• Name
• Email address
• Phone number
• Company name
• Website URL
• Service interest
• Message content
• Technical information such as IP address, browser type, device information, pages visited and website usage data

We only collect data that is necessary for the purposes described in this Privacy Policy.

3. How we collect your data

We collect personal data when you fill in a contact form, request a call, send an enquiry, contact us by email or phone, browse our website, or interact with cookies and analytics tools where applicable.

4. Why we use your data

We use your personal data to respond to enquiries, provide information about our services, prepare proposals or strategy conversations, manage client communication, improve our website and services, measure website performance where analytics cookies are accepted, and comply with legal, accounting and administrative obligations.

5. Legal basis for processing

Depending on the situation, we process personal data based on one or more of the following legal bases:

• Your consent, for example when you accept optional cookies
• Our legitimate interest, for example to respond to business enquiries and improve our website
• Pre-contractual steps, for example when you request a proposal or consultation
• Legal obligations, for example accounting or compliance requirements

6. Who we share your data with

We do not sell your personal data. We may share limited personal data with trusted service providers who help us operate the website and manage our business, such as website hosting providers, email and communication tools, analytics providers if enabled, security and maintenance providers, and professional advisers where legally required.

These providers may only process your data for the services they provide to us.

7. International transfers

Some service providers may process data outside the European Economic Area. Where this happens, we aim to ensure that appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms.

8. How long we keep your data

We keep personal data only for as long as necessary.

• Contact form enquiries: up to 24 months after the last communication
• Client and project communication: for the duration of the relationship and a reasonable period afterwards
• Accounting or legal records: for the period required by applicable law
• Analytics data: according to the retention settings of the analytics tool used

When data is no longer needed, we delete it or anonymise it where possible.

9. Your rights

Under data protection law, you may have the right to access your personal data, correct inaccurate personal data, request deletion, restrict processing, object to certain processing, withdraw consent where processing is based on consent, request data portability where applicable, and lodge a complaint with a data protection authority.

To exercise your rights, contact us at contact@goffmandigital.be. You also have the right to contact the Belgian Data Protection Authority.

10. Cookies

Our website may use cookies and similar technologies. Some cookies are necessary for the website to work properly. Other cookies, such as analytics or marketing cookies, are only used where required consent has been provided.

For more information, please read our Cookie Policy.

11. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. However, no website or online communication system can be guaranteed to be completely secure.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact

For questions about this Privacy Policy or how we process personal data, contact:

Goffman
Avenue Van Volxem 14 bte 17, 1190 Forest, Belgium
Email: contact@goffmandigital.be
Phone: +32 495 237 976